Terms of Business
Qualified HINNAO Practitioner - “you” “your” meaning HINNAO stockist licence holder "clients" meaning your customers
On becoming a registered HINNAO practitioner you are licensed to sell HINNAO Technology products. All new clients are required to have an initial consultation before purchasing the products from you or your company (the licence holder). Clients can then repeat buy from the range without further consultation unless otherwise in your opinion deemed necessary or further beneficial for the client. Initial consultations have a standard cost to the client of £25+VAT (unless part of a greater/additional service/cost offered by you and agreed by the client) the cost of the HINNAO consultation must be transparent as £25+VAT and listed separately to any additional costs, this will be stated on our website when clients are searching for stockists. This cost can be deducted from the clients first product purchase of HINNAO products (for you to decide). Further consultation costs are priced at your discretion.
UK Online Sales
To avoid and reduce the risk of products being sold in the UK at discounted prices online and without initial consultations, products can only be sold through official HINNAO affiliate practitioner pages*. If you wish to sell HINNAO products online for repeat orders and remote consultations we will build a custom ecommerce website page for you (this can be added to your current website or stand alone) .
*Webpage cost is £9.99+VAT per month for an initial 1 year contract then rolling month by month. By using an official HINNAO ecommerce site you will benefit from the products being dispatched directly from us.
Refunds and returns
We HINNAO Technology are not responsible for returns from 3rd party clients, you (the licence holder) are responsible for your own returns and refund policies.
Faulty products will be replaced by us. Please include photographs and a description of the problem.